Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

01 · Purpose

Purposes of Processing

Cycle Revival processes personal data to respond to service inquiries, arrange workshop intake, provide mechanical inspection and quote communications, carry out repair and adjustment work, issue service summaries, maintain website security, and support technical delivery of the site. Data may also be used to manage records connected with collection, payment handling, and follow-up communication where relevant to the service relationship.

Processing is limited to the workshop functions described in this notice and to ordinary site administration.

02 · Sharing

Operational Sharing

Personal data may be shared with service providers that support website hosting, technical delivery, communication handling, or record administration. Where a third party processes data on our behalf, it is expected to use the data only for the assigned function and to maintain appropriate confidentiality and security measures. We do not confirm any broader partner sharing beyond these operational needs.

Operational recipients are used only where they are needed to run the site or complete a service record.

03 · Legal basis

Legal Disclosure

Personal data may be disclosed to public authorities, courts, or other recipients when disclosure is required by law, necessary to comply with a lawful request, or needed to establish, exercise, or defend legal claims. Any disclosure is limited to the information reasonably required for the relevant purpose.

Legal disclosure is limited to situations where a valid obligation or lawful demand exists.

01 · Collection

Data Collected

Cycle Revival processes the information a user provides through the contact form, email, phone, postal correspondence, or a workshop visit. This may include name, email address, phone number if provided, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.

The categories collected depend on whether a visitor submits an inquiry, requests service, or uses the workshop site.

02 · Sources

Sources of Data

We collect personal data from direct submissions and from ordinary site operation. Direct sources include service inquiries, booking communications, and intake discussions. Technical sources include browser requests, device signals, and log information generated when the site is accessed. We do not state any unconfirmed tracking or advertising collection as active.

Most data is received directly from the user; limited technical data is generated by the website and hosting environment.

03 · Cookies

Cookie Types

Confirmed cookie categories are limited to essential cookies and privacy preference cookies. Essential cookies support basic site operation, while preference cookies remember selected privacy settings. No confirmed analytics or marketing cookies are described in this policy.

Cookie use is kept narrow and tied to site function rather than profiling or advertising.

04 · Controls

Cookie Controls

The site uses cookies only for essential site operation and to remember privacy preferences. Users may manage or block cookies through browser settings, and disabling non-essential storage may affect some site functions. No analytics or marketing cookie use is confirmed for this site.

Cookie preferences are limited to essential operation and privacy settings, with browser controls remaining available.

User Rights

Data Subject Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, and deletion where retention is not required. A person may also object to or restrict processing in limited circumstances, and may ask for clarification of how a request is handled. Where a request cannot be fully granted, Cycle Revival may explain the legal or operational reason.

Available rights are assessed under applicable law and may depend on the nature of the request.

Requests

Request Handling

Rights requests should identify the data concerned and provide enough detail for verification. Cycle Revival may ask for additional information to confirm identity and to locate the relevant record. Responses are provided within the period required by applicable law, or within a reasonable time where no specific period applies.

Requests are reviewed for identity and scope before any disclosure or correction is made.

Data Retention

Retention

Personal data is kept only for as long as needed for the inquiry, service record, security, accounting, or legal compliance purpose for which it was collected. When the relevant purpose ends, data is deleted, anonymised, or archived where retention is required by law or for legitimate recordkeeping. Retention periods may vary by record type and by whether a repair, quote, or collection summary remains open.

Retention follows operational need, legal obligation, and the closure of the relevant service record.

Policy Updates

Cycle Revival may update this privacy policy to reflect changes in processing practices, legal requirements, or site operation. The revised version takes effect when published unless a later effective date is stated. Continued use of the site after publication of changes indicates review of the updated notice.

Policy revisions are reflected on this page, and users should review the current version when they return.

Email contact

help@poetroosterepisode.click

Telephone contact

+973 3619 3897

Postal address

304 Qudaibiya Avenue, Block 321 Al Qudaibiyah

Privacy enquiries

Contact Page

This section identifies the channels used for privacy and data-protection correspondence.